Privacy Policy – Liberty Public House
This Privacy Policy explains how information is collected, used, and protected when you interact with or visit the website and services of Liberty Public House, a neighborhood restaurant located in Richmond’s Church Hill district.
By using the website, making a reservation, or engaging with digital services, you agree to the practices described below.
📌 1. Information We Collect
We may collect the following types of information when you interact with our services:
Personal Information
- Name
- Email address
- Phone number
- Reservation details
- Special requests or notes
Non-Personal Information
- Browser type
- Device information
- IP address
- Website usage data
- Pages visited and time spent
🍽️ 2. How We Use Your Information
Your information is used to provide a better dining and service experience, including:
- Processing reservations
- Responding to inquiries
- Improving customer service
- Sending booking confirmations
- Managing waitlists or table availability
- Enhancing website functionality
We do not use your data for unrelated purposes.
📱 3. Digital QR Menu & Online Tools
When using digital features such as QR menus or online ordering systems, we may collect limited usage data to:
- Improve menu accessibility
- Track system performance
- Ensure real-time menu accuracy
- Enhance user experience
These systems are designed to be fast, secure, and user-friendly.
🔒 4. Data Protection & Security
We take reasonable steps to protect your information, including:
- Secure servers and encrypted systems
- Limited staff access to personal data
- Regular system updates
- Protection against unauthorized access
While we strive to protect your data, no system is 100% secure.
🍪 5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze traffic and usage patterns
You can disable cookies through your browser settings if preferred.
🤝 6. Sharing of Information
We do not sell personal information.
However, limited data may be shared with:
- Reservation platforms
- Payment processors (if applicable)
- Website hosting services
- Legal authorities when required by law
All third parties are expected to protect your data responsibly.
🧑🤝🧑 7. Customer Communication
We may contact you to:
- Confirm reservations
- Respond to inquiries
- Provide important updates
- Share service-related information
You can opt out of non-essential communications at any time.
🌐 8. Third-Party Services
Our website or digital tools may include links or integrations with third-party services such as:
- Reservation systems
- Online ordering platforms
- Map and navigation tools
We are not responsible for the privacy practices of external websites.
👶 9. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors.
🔄 10. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be reflected on this page with an updated revision date.
📍 11. Contact Information
If you have questions about this Privacy Policy, you may contact the restaurant directly through its official communication channels.
🧭 Final Thoughts
The Privacy Policy of Liberty Public House is designed to ensure transparency, trust, and responsible handling of customer information. As a neighborhood-focused restaurant in Richmond, we are committed to protecting guest privacy while providing a smooth and enjoyable dining experience.